Welcome to Munro Associates

A company that aims to provide professional, efficient, effective Debt Recovery, and Cost Effective Credit Management Services (CMS) with a personal touch.

We are a provider of Credit Management Services offering a cost effective service which assists clients in improving both cash flow and long term profitability.  Munro Associates are specialists with over 10 years experience in debt collection ensuring a high quality service.

Munro Associates believes in delivering:

• Value: Campaigns of telephone calls and multiple mailing strategies developed with you to suit your business strategy, along with a wide variety of payment methods. 
• Flexibility:  Changes in business, holidays and sickness can affect your cash flow.  We can help by easing the load during busy periods with specific activities or sourcing staff to cover peak periods either on or off site.
• Support: As the client you are given a bespoke service with regular reporting and service level agreements to suit your business.
• Transparency: The business is operated in an open and transparent way to ensure that the client is given complete visibility of actions taken on each account with a clear audit trail. 

By offering efficient services and working in “partnership” with clients build long and successful relationships with both clients and debtors.  The services on offer help to build and reinforce the relationships by offering credit information, customer assessments, invoicing, query resolution, reminders and credit control, field collection and paying in facilities, surveillance, asset recovery, and collection of written off receivables and specialised areas related to credit management.